SparxTeq, the maker of QuizTeq, is committed to protecting the privacy of the students and teachers that use our products. SparxTeq recognizes that student and teacher information is confidential. In particular, SparxTeq intends to remain fully compliant with the data requirements of the Family Educational Rights and Privacy Act (FERPA) that governs student records privacy in the United States.
Security of personal information is important to SparxTeq. SparxTeq maintains all personal data with management, technical and physical safeguards to protect against unauthorized access, misuse, modification, loss, destruction and improper disclosure. However, SparxTeq products are computer-based information systems and no such system can ever be fully protected against all possible difficulties.
SparxTeq maintains data about courses, sections and their educational content. In addition, data is maintained about student performance during various evaluations as well as data about student utilization of learning resources. Personal data about students and teachers are maintained which includes contact information and university identifier codes. This information is maintained so that student performance can be reported to the institutions offering the education as well as to contact students to offer assistance and to respond to inquiries. Data is also maintained to evaluate the quality of instruction and to help drive educational improvements. Purchases and credit card transactions are retained for as long as necessary to meet tax, audit or contract requirements.
SparxTeq may be required by law to disclose personal information as part of a valid legal process. This may include a search warrant, subpoena, or court order. Disclosures may also be required to protect SparxTeq’s legal rights or during emergencies if physical safety may be at risk.
SparxTeq relies on multiple outside services to implement its products. As part of that process, personal data about SparxTeq’s customers may be disclosed to third parties. SparxTeq seeks to ensure that its contractors and service providers protect the privacy of our customer’s data.
SparxTeq does not rent, exchange or sell the email addresses of its customers. SparxTeq uses email addresses primarily for the following purposes:
- Responses to requests for assistance from students and teachers.
- Messages to students that may assist them in their education.
- Messages to teachers and administrators that may help them better take advantage of the services that SparxTeq offers.
SparxTeq does log the usage of its website and various features of its products. For most of these purposes the individual identities of teachers and students are removed. For record keeping in specific courses the identities of students and teachers must be retained so that performance can be accurately reported to the institution offering that course. There are other cases where it is necessary to connect student performance across multiple activities to assist in identifying opportunities for instructional improvement. Wherever possible personal identity is replaced by a unique code that is difficult to trace back to a specific individual. Thus data is anonymized wherever possible.
If you have any questions or comments about the policy, please direct them to firstname.lastname@example.org.